{"id":31017,"date":"2025-10-31T16:58:00","date_gmt":"2025-10-31T16:58:00","guid":{"rendered":"https:\/\/www.3pillarglobal.com\/?post_type=leadership&p=31017"},"modified":"2025-10-31T17:04:42","modified_gmt":"2025-10-31T17:04:42","slug":"claude-cj-jordy","status":"publish","type":"leadership","link":"https:\/\/www.3pillarglobal.com\/leadership\/claude-cj-jordy\/","title":{"rendered":"Claude “CJ” Jordy"},"content":{"rendered":"\n

With over 17 years of experience in CX and UX, CJ has developed end-to-end CX programs for clients from startups to Fortune <\/em>10 companies. He leverages user feedback, journey maps, and insights to identify high-friction points and opportunities for improvement in experiences at every level. Spanning across disciplines, he’s acquired certifications in design, research, gamification, and more to create experiences that are truly unique for a wide variety of B2B and B2C models.<\/p>\n\n\n\n

CJ has built UX and CX programs from the ground up, keeping a finger on the pulse of the trends and technologies while holding fast to the core principles of the discipline and keeping focus on the needs, wants, and challenges of the end user.<\/p>\n\n\n\n

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