{"id":2708,"date":"2022-08-03T18:56:00","date_gmt":"2022-08-03T18:56:00","guid":{"rendered":"https:\/\/www.3pillarglobal.com\/?post_type=webinars&#038;p=2708"},"modified":"2024-12-04T18:49:05","modified_gmt":"2024-12-04T18:49:05","slug":"on-demand-webinar-how-digital-products-drive-great-cx","status":"publish","type":"webinars","link":"https:\/\/www.3pillarglobal.com\/insights\/webinars\/on-demand-webinar-how-digital-products-drive-great-cx\/","title":{"rendered":"On-Demand Webinar: How Digital Products Drive Great Cx"},"content":{"rendered":"<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p>Traditional product development strategies are broken.<\/p>\n\n\n\n<p>Instead of prioritizing the customer experience (CX) &amp; maximizing value, most product development teams create laundry lists of \u201cnice to have\u201d features, some of which the customer will never use. This slows the process, seriously harming your CX.<\/p>\n\n\n\n<p>Fortunately, there\u2019s a better way. By focusing on immediate customer needs, shipping features that meet those needs quickly, and iterating and growing over time, your product can start delivering value for customers faster. We call this approach \u201cminimize time to value,\u201d and it enhances both your CX and the bottom line.<\/p>\n\n\n\n<p>In this webinar, you will learn:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How customer research informs an understanding of the customer journey, where the opportunities are, and what product to build<\/li>\n\n\n\n<li>Why a focus on minimizing time to value is important<\/li>\n\n\n\n<li>Why it\u2019s important to continually evaluate and optimize your CX<\/li>\n\n\n\n<li>Is a digital product always the right answer to CX challenges?<\/li>\n<\/ul>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"has-small-font-size\"><strong>Get Access to This On-Demand Webinar<\/strong><\/p>\n\n\n\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"47816427\",\n    formId: \"68e63c3c-da38-41d2-8621-1641eb2949ea\"\n  });\n<\/script>\n\n\t<\/div>\n\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-small\"><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-small\"><\/div>\n\n\n<div class=\"wp-block-heading\">\n<h2 class=\"wp-block-heading\">Speaker<\/h2>\n<\/div>\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-bootstrap-blocks-container container mb-2\">\n\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n    <div  class=\"custom-block card-profile-block card card-profile card-image-offset card-image-offset-right card-image-offset-sm card-border-left text-bg-light-teal\">\n        <div class=\"card-body\">\n            <div class=\"row flex-md-row-reverse\">\n                <div class=\"col-md-5\">\n                                            <img loading=\"lazy\" decoding=\"async\" width=\"532\" height=\"532\" src=\"https:\/\/www.3pillarglobal.com\/wp-content\/uploads\/2024\/07\/Lindsay-Kloepping_532x532.png\" class=\"img-fluid\" alt=\"Lindsay Kloepping\" data-aos=\"none\" srcset=\"https:\/\/www.3pillarglobal.com\/wp-content\/uploads\/2024\/07\/Lindsay-Kloepping_532x532.png 532w, https:\/\/www.3pillarglobal.com\/wp-content\/uploads\/2024\/07\/Lindsay-Kloepping_532x532-300x300.png 300w, https:\/\/www.3pillarglobal.com\/wp-content\/uploads\/2024\/07\/Lindsay-Kloepping_532x532-172x172.png 172w\" sizes=\"auto, (max-width: 532px) 100vw, 532px\" \/>                                    <\/div>\n\n                <div class=\"col-md-7\">\n                    <h3 class=\"card-title\">Lindsay Kloepping<\/h3>\n                    \n                                            <p class=\"card-text\">Senior Director, Global Head of Product and UX<\/p>\n                                        \n                    <a href=\"https:\/\/www.3pillarglobal.com\/leadership\/lindsay-kloepping\/\" class=\"link-arrow link-arrow-dark\">\n                        <span>Read bio<\/span>\n                    <\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer is-style-small\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Speaker<\/p>\n","protected":false},"featured_media":2711,"template":"","industry-types":[],"service-types":[],"topics":[20],"class_list":["post-2708","webinars","type-webinars","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - 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